Shipping Policy
Last Updated: 27/9/25
We’re committed to delivering your order quickly, safely, and reliably. This Shipping Policy outlines how we handle deliveries, timelines, and related costs within the United Kingdom.
Order Processing
- All orders are processed within 1–2 business days (excluding weekends and public holidays).
- You’ll receive a confirmation email once your order has been dispatched, including tracking information if applicable.
- If you wish to change or cancel your order before it has shipped please contact us as soon as possible. If your order has already shipped please see our Returns Policy for further information.
UK Shipping
- Standard Delivery for orders under £50 is charged at £3.95, delivery is free on all orders over £50.
- Our preferred couriers are Royail Mail and DPD, although we may on occasion use other providers.
- Delivery times are estimates and may vary due to external factors such as courier delays or weather conditions.
Shipping Restrictions
- We do not ship to PO Boxes or military addresses.
- All deliveries are limited to addresses within the United Kingdom.
Lost or Damaged Items
- If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery.
- We’ll work with the courier to resolve the issue and offer a replacement or refund where appropriate.
Contact Us
If you have any questions about these terms, please contact:
13 Bennetts Road North
Keresley End
Coventry
CV7 8JX